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For You, Your Team and Your Organization
The reason that many multi-national companies, entrepreneurs and small businesses are using NLP is simple. The ability to perform at your best, to tap your true potential, and to be a powerful communicator, depends to a large extent on your ability to utilise the power of your mind.
NLP gives you the skills to do this and unlocks some secrets of success through modelling business excellence.
NLP provides a set of simple and practical tools that will gives you a systemic approach to change which can be applied both to the individual or the organisation. NLP addresses the underlying processes for change rather than the superficial symptoms. NLP helps you, your clients and your organisation to adapt more easily and perform more effectively as a balanced system.
"NLP could be the most important synthesis of knowledge about human communication to emerge since the sixties" - Science Digest
There is no limit to where NLP, or parts of it, can be applied. From writing advertising copy to customer service people handling phone calls, managers motivating their people or sales people developing their skills to win over more customers, the limits are within the mind of the users.
Our Specialist Areas:
Sales and Business Development
Improving performance
Executive coaching
Leadership Skills
Management development
Team development
Managing change
Improving work life balance
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- Stress management
- Delivering presentations and public speaking with confidence
- Enhancing the quality of effective communication within organisations
- Managing and resolving conflict situations successfully
- Advanced communication and interpersonal skills in business
- Communicating assertively with managers, peers and teams
- Coaching for managers at introductory and mastery levels
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I have over 15 years experience of working with a huge variety of businesses from SME’s through to major international clients including:
British Airways, Guinness, Compuware (IT), Sika (Construction), Pharmacia Upjohn (Medical), Stafford Miller (Medical), Allen & Overy (Legal), McGrigor Donald (Legal) and The Public Sector to name a few.
I thoroughly enjoy working with individuals and teams through programmes of coaching and training programmes to develop high levels of performance and enjoyment at work.
"How much more successful would you like your business to be today?"
Uses of NLP for Success in Business
Management and Leadership
There are many aspects of NLP which can be beneficial when coaching team members, getting teams to work together, creating and communicating the way forward and enabling them to be more motivated. There are also some really useful tools for handling problem-solving challenges or managing change. The good thing with these is that they can be used alongside more conventional management tools and add strength to a manager's skills-set. Combining these with attention to the specific words and language can lead to insights for moving forward or overcoming problems.
Sales and Negotiation
This is probably an area where many organisations feel that NLP can make a difference and, indeed it can. Certainly the range of communication and interpersonal tools can be very beneficial when added to a seller's armoury. The obvious start with sales development is to widen people's ability to get into rapport quickly and to address people's beliefs and to bring out any limiting beliefs they may have. Sales people have to be able to be handle themselves in a variety of situations and often operate in a relatively isolated way. Knowing how to reconnect to a positive or confident state (or whatever they need) is a great asset. You can even find out things about the way prospects make buying decisions that they don't even know! There is a whole area around "meta-programmes" which can benefit you here. A commonly used way of working with these is from Language and Behaviour Profiling. For example, in conversation you can establish whether someone prefers to make buying decisions for themselves or do they seek reassurance from others. For sellers and negotiators learning to "reframe" can be important in many situations. Handling objections or blocks can be made easier with this.
Customer Service
Whether people are handling customers on the phone or face to face, they are often having to deal with varying degrees of irritation or anger, managing their own state can be really important! Also, developing the ability to not only look at things from the customers' situation but also from a more objective, dispassionate view can help to smooth things over and to focus on solutions. Getting rapport quickly is key for this role, including learning to match voice tone, volume and speed can be a great asset. Developing their listening skills to calibrate the changes in tone or pitch, or to pick up specific words can not only help them resolve issues more quickly, it can also improve their enjoyment of the job.
Summary
This has only scratched the surface of where NLP can help in the business world. There are so many examples of where it has helped. Encouraging top teams to work together more efficiently and creating a clear vision for the organisation. As a personal effectiveness tool, learning to change or adapt limiting beliefs can help you manage your time more effectively. Recognising what are your own values and their priorities can help you to handle pressure better and be more resistant to stress. Understanding your own language preferences can help you to become more flexible in presenting your messages, formally or informally, to appeal to a wider audience more of the time.
NLP is not an answer for every circumstance, nor can it be forced upon anyone – maybe it can help your business or organisation in more ways than you can imagine?
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